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Return Policy

University Housewares is a family owned business serving college communities nationwide with a large selection of products for homes, dormitories, and off-campus residences. We are confident that you'll be satisfied with your purchase and are committed to providing high quality merchandise.

The following is our standard return policy.

  • Original invoice must be included with return.
  • Products must be unused and be returned with original packaging. 
  • Products must be returned within 30 days of purchase. 
  • Whenever possible we use product images provided by manufacturers but sometimes they make minor product changes without providing us with updated images.  
  • Due to state and federal laws, certain items such as bedding and personal care products, cannot be returned or exchanged if used or opened.
  • All shipping charges are non refundable, except for damaged or defective products, or errors on our part. 
  • We accept exchanges for items of the same price, however customer will be responsible for shipping costs. 
  • For products shipped directly from the manufacturer, please contact the manufacturer directly for assistance.
  • We reserve the right to reject any return in our sole discretion.
  • No returns will be accepted at our store locations.

Please email us at info@universityhousewares.com for any questions you may have.

Please carefully pack the items in the original packaging and mail to:

University Housewares – CUSTOMER RETURNS
129 Lake Road
Demarest, NJ 07627