We carry inventory of all items on UniversityHousewares.com in our NY or NJ warehouses. Most items ship within 24 hours. There will be times, however, when we run out of a given item. In the event that we need to order from vendors, most items can be obtained within 2-4 business days. Shipping rate is calculated through a live connection with UPS to provide up-to-date and accurate shipping charges. After your order has been shipped UniversityHousewares.com will provide you with a tracking # so you will be able to track the status/location of your package at any time. Email us at email@example.com if you have questions.